Don't Fall for Fake Amazon Scam Emails! Protect Your Account
The Amazon impersonation scam involves fraudsters pretending to be Amazon to trick you into revealing personal information or clicking malicious links. These fake Amazon order emails or texts often look legitimate, making them dangerous for unsuspecting consumers. Scammers aim to steal your login credentials, payment details, or install malware on your devices.
How This Scam Works
You receive an unexpected email, text message, or even a phone call that appears to be from Amazon, often referencing a fake order, suspicious account activity, or a delivery issue.
The message or caller creates a sense of urgency or alarm, stating there's a problem with your account, a large unauthorized purchase, or a package that can't be delivered without your immediate action.
They instruct you to click a link to 'verify' your account, 'cancel' the order, 'update' delivery information, or call a fake customer service number for assistance.
Clicking the link leads to a fake Amazon login page designed to steal your credentials, or calling the number connects you with a scammer who tries to get your payment or personal details.
Real Example
"You receive a fake Amazon order email notifying you of a high-value purchase, like a new gaming laptop, that you never made. The email provides an urgent 'Cancel Order' button. When you hover over the button, the linked URL displays a suspicious address like 'amazon-support-login.xyz' instead of a legitimate Amazon domain."
⚠️ Warning Signs
Unexpected messages about orders you didn't place, unusual account activity, or shipping issues you weren't expecting.
Generic greetings like 'Dear Customer' instead of your actual name, even if the email appears to be from Amazon.
Typos, poor grammar, unusual phrasing, or a general unprofessional tone in the message.
Links that don't go directly to amazon.com when you hover your mouse over them (always check the URL before clicking!).
Requests for personal or payment information directly within an email or text message. Amazon rarely asks for this via email.
Extreme urgency or threats that your account will be suspended, or a package returned if you don't act immediately.
What To Do If You Encounter This Scam
Do NOT click any links, open attachments, or call any phone numbers provided in the suspicious message.
Log directly into your actual Amazon account by typing amazon.com into your browser (do not use links from the suspicious message) to check your order history or account status.
Mark the suspicious email as spam or junk and then delete it to prevent future interaction.
Forward suspicious emails to Amazon at [email protected] and report suspicious text messages to your phone carrier.
Already fell for it?
If you clicked a link or shared any information, immediately change your Amazon password and any other online accounts that use the same password. Monitor your bank and credit card statements for unauthorized transactions and contact your financial institutions if you spot anything suspicious.
Scamtinel tip
Before clicking any links in an unexpected or suspicious "amazon scam email" or text, paste the URL into Scamtinel to instantly check if it's a known phishing site and avoid landing on a malicious page.
Check a suspicious link now →Related Scams
From the Blog
Last updated: May 3, 2026 · ← All scam types