Spot the Fake Bank Fraud Alert Text & Scam Calls

You receive an urgent text message, email, or phone call seemingly from your bank, claiming there's suspicious activity or a security issue on your account. This is often a 'fake bank fraud alert text' or a convincing 'fake bank call scam'.

The scammer creates a sense of panic or urgency, pressuring you to act immediately to 'secure' your account. They might mention large unauthorized purchases or transfers to make their story believable.

They then instruct you to click a link, call a number, or provide sensitive information like your online banking login, one-time passcodes, or even transfer money to a 'safe' account (which is actually theirs).

Once you provide the requested information or complete the transfer, the scammers gain access to your accounts, draining your funds or stealing your identity for future fraud.

Urgent messages demanding immediate action, especially if they threaten to freeze your account or warn of imminent loss.

Requests for sensitive information like your full password, PIN, or one-time verification codes over text, email, or an unsolicited phone call.

Links in texts or emails that don't match your bank's official website address (e.g., look for subtle misspellings or extra words).

Unsolicited calls where the caller asks you to 'verify' personal details they should already know, or pressures you to install software.

Threats or unusually aggressive language from someone claiming to be from your bank, attempting to intimidate you into compliance.

Instructions to transfer money to a 'safe account' to prevent fraud – legitimate banks will NEVER ask you to do this.

Do NOT click on any links in suspicious texts or emails, and do NOT call any numbers provided in the message or by an unverified caller.

Independently verify the situation. Open your bank's official app or type your bank's known website address directly into your browser.

Call your bank directly using the phone number found on your official bank card or your bank's official website (NEVER a number from the suspicious message).

Report the suspicious text or call to your bank's fraud department and forward suspicious texts to 7726 (SPAM) to help block similar messages.