Smishing Scam: Protect Your Family from Phishing Text Messages

Scammers send you an unsolicited text message, often appearing to be from a legitimate company (like your bank, a package delivery service, or a government agency).

The message creates a sense of urgency or alarm, such as a "suspicious transaction," a "delivery issue," or an "account lockout," pressuring you to act immediately.

It typically includes a link that looks official but leads to a fake website designed to steal your login credentials, credit card details, or other sensitive information.

If you click the link and provide your details, scammers gain access to your accounts, financial information, or install malware on your device, leading to identity theft or financial loss.

Unexpected messages from unknown numbers or texts claiming to be from well-known companies you don't interact with.

Demands for immediate action or creating a sense of urgency, like "Your account will be suspended if you don't click this link now."

Suspicious links that are shortened (like bit.ly), contain misspelled words, or lead to unusual-looking website addresses.

Requests for personal information (passwords, PINs, social security numbers, bank details) via text message or through a link.

Poor grammar, spelling mistakes, or unusual phrasing that a legitimate organization would typically avoid.

Offers that seem too good to be true or threats of severe consequences if you don't comply.

Do not click on any links or download any attachments from suspicious text messages.

Do not reply to the message, as this confirms your number is active and might lead to more scam texts.

Verify the sender independently by contacting the organization directly using their official phone number or website (not the one provided in the text).

Report the smishing attempt to your mobile carrier by forwarding the message to 7726 (SPAM) and then delete the message.